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Weekly or more. That's how often.

Published about 2 months ago • 1 min read

You can have conversations that improve your organisation's performance once a week. Or you can have them once a quarter. It all depends how fast you want to improve the performance of your business.

Weekly or more. That's how often.

In The Last 7 Days

I have written a few articles over the past few weeks about performance management, how not to do it, and some ideas of how to think about it, and specific questions to ask that can help you do it better.

But how often?

Gallup has a telling statement in the Q12, which is one of the biggest research projects on the relationship between engagement and performance, ever undertaken.

The statement is this:

“In the last 7 days, I have received recognition or praise for doing good work.”

This is one of 12 statements that, if teams consistently respond “Strongly Agree" to, those teams tend to outperform other teams, and they tend to be highly engaged at work.

People whose good work is recognised at least every seven days, are likely to perform better and be more engaged.

How long is reasonable to wait?

The opposite of this is also true.

If someone is doing a bad job, and it takes you more than 7 days to get feedback to them regarding that, then how long will it take you to actually fix performance issues you have in your business?

The point then is this:

If you want to improve business performance, and if you have clearly defined what are the Key Performance Indicators that tells you how well you are doing, what you should be changing, and in what direction – Then you should be having conversations about this at least once a week.

If you do not think that the specific item is important enough to talk about every week, then I would seriously question whether it is a KEY performance indicator.

The Purpose of Measurement – Action

Remember: The purpose of measurement is to take action.

The more action you take, and the faster you take that action, the faster you will see performance improve.

You can have conversations that improve your organisation's performance once a week.

Or you can have them once a quarter.

It all depends how fast you want to improve the performance of your business.

To your success

Ashton

If you're passionate about growing your business whilst also being part of something greater, my latest book is a must-read.

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