Measurement does not automatically become management


There are four reasons why non performance persists. Typically one is most prominent at any given time. Find yours. Fix it. Performance will improve.

Measurement does not automatically become management

Indicate

Indicators point in a direction.

If you are driving, and you switch on your indicator, it is to indicate to others that you plan to turn soon. If you see someone's indicators that are on, you take action appropriately, based on the information that they are going to turn.

With performance indicators, however, it is shocking how often they do not actually result in, or indicate any clear action that should, or will be taken.

You can NOT manage what you DO measure

You cannot manage what you do not measure … not easily. But you definitely can choose not to manage what you do measure.

There are four reasons why leaders fail to respond appropriately to performance indicators:

  1. They don't want to respond. Life is simply easier if I do nothing.
  2. They don't believe a response will make a difference. I've spoken to this person five times already, and nothing has changed.
  3. They don't know how to have the conversation.
  4. They don't have the mental, emotional, psychological and spirital strength to have a hard, constructive conversation about performance.

If you are not satisfied with the performance in your teams, and you realise that you have not been satisfied with it for a while – then it would be worthwhile to ask yourself at which one of those four points might you be struggling. Focus on resolving that.

To your success

Ashton

​https://www.5-2-50.co.za​

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If you have been running your own business for a few years, you know how painful, and how euphoric that journey you are on, can be.

But you probably also know that this journey can be very lonely.

It doesn't have to be.

You can join a group of peers who are fighting this same battle with you,. Learn more and apply to join a 5-2-50 Growth group at:

​https://www.5-2-50.co.za/founders​​

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Or if you don't really fit the founder mould, and you want to know if you can get involved in some other way, here are some ways you can be involved, why don't you grab my latest book: 5-2-50 – A manifesto for eradicating poverty in Africa.

​https://www.5-2-50.co.za/the-5-2-50-manifesto​

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10 Connemara Drive, Hout Bay, Cape Town, Western Cape 7806
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